When I ran the wizard I got an error message “the system cannot find the file specified”. Europe, Middle East, Africa. As an initial recommendation, I suggest you to refer to the below Microsoft Help Link and check if it helps. Because it’s an older printer it utilizes the HP Solution Center drivers for scanning purposes. It is better to scan contracts and legal documents as PDF files. How does HP install software and gather data? Select all Deselect all.

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Solution and Diagnostic Data Collection.

Select the desired files and choose ‘Download files’ to start a batch download. The Virtual Agent is currently unavailable.

HP Photosmart C All In One Printer Copier Scanner Fax by Office Depot & OfficeMax

No software or drivers are available for this product with the selected operating system. That install resulted c780 my computer not recognizing my printer UNTIL I ran the wireless setup wizard on my printer which obviously discovered my new IP address. Message 3 of 6. How satisfied are you with this reply?

HP Customer Support – Software and Driver Downloads

Please try again shortly. Let me know how this goes! I’ve already been in touch with HP via Twitter Support and none of the recommendations provided have worked. Also, it kept trying to install the “trayapp”. Select an operating system and version to see sacnner software for this product.

Last Drivers  845PE NEO DRIVER

If the issue persists, please create a new user account on your PC and install printer drivers. Open download list Tell me what you’re looking for and I can help find solutions. Scannee there are two or more Selection Rectanglesclick on the unnecessary one sthen click on Delete Selection at the right.

Unable to scan with my C all in one – HP Support Community –

If not, I suggest you create a new user account, following steps from the link: If you have to temporarily disable it to install other software, you should re-enable it as soon as you’re done.

How does HP install software and gather data? By scanneer this site, you accept the Terms of Use and Rules of Participation. To rename the file, right -click on the scan Considering, this forum has some of the best people in the world available and ready to help.

HP Scanner Unit Bulb Lamp Assembly CA4K51 for Photosmart C7280 C7250

Let me know how that pans out I hope you have a good day ahead, And Feel free to ask any other queries as well, Considering, this forum has some of the best people in the world available and ready to help. And thanks for your suggestions to this point. Modify your browser’s settings to allow Javascript to execute. Europe, Middle East, Africa. Are you able to make a copy? All forum topics Previous Topic Next Topic.


A clean boot is performed to start Windows by using a minimal set of startup programs. Reply I have the same question.

Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? In the dialog box, type services.

If it still does not help, refer to the below methods and check if it helps to resolve the issue.

Let me assist you to resolve the issue. It is better to scan contracts and legal documents as PDF files.