I set the scanner up using the disks that came with the machine, and using the USB cable. She wanted me to go through the whole problem description all over again, which I refused. It’s really disappointing that even big, supposedly reputable companies can bring such inferior software to market and refuse to do anything about it, not even to modify their advertising to conform with facts. Shoot, share and sync with your smartphone. But I now have the challenge you describe. Drivers Software Firmware Utilities Loading I have asked three different people at Canon, yourself the last, and nobody has been able to show how you fulfil this claim.

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I corrected the URL, asked her to check it and to get somebody to call me back within half an hour. I also asked again for her supervisor to call me back by close of business today. Similar help and support threads.

Returning to the thumbnail screen we find: This did bring some reaction: After 5 minutes of waiting, was connected with a service cista who identified himself as Ejaz. She had again misunderstood the URL, and had been looking for http: She put me on hold and came back with an address: Get greater control of business documentation.

Canon CanoScan F drivers – Windows 7 Help Forums

Jay Geater is the President and CEO of Solvusoft Corporation, a global software company focused on providing innovative utility software. I’ll return visya product. You could try Vuescan from Hamrick if you don’t find a suitable solution. Please let me know if you have any difficulty accessing the document, or if you need any additional information. Find out more about Canon Professional Services, including the benefits and how to join.

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Canon CanoScan 9900F

After receipt of the replacement Product with instructions and a prepaid waybillfollow the enclosed instructions on how to ship your product to the Canon USA 9900f facility. I asked he to note this in the problem report. It is a scanner bought in Japan and is still here: Video Cameras Video Cameras. In this connection, I note also that I have not been able to get images with a higher pixel depth than She has been with Canon for less than three weeks; presumably Ejaz has been gone for longer than that.

Download Canon CanoScan F Scanner Driver a for Windows 2K, Windows XP, Windows Vista

Take the unit to the service agent; it’s obviously defective. The software allows you to use your scanner on a bit OS through its program by providing its own bit driver.

I’ll be interested to see if and if, then how he replies. There is no firmware for the OS version you selected.

Most of the images on this page are reduced in size; to see the originals, click on csnon image in question with the mouse. The fact that the software chooses a line cursor for this function also makes things more difficult. I remind you again that you have now been in breach of contract for over a month, and that I am not interested in an exchange.

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I tried the XP driver, and it says it successfully installed but, but then a pop up comes up and says: You can also click one of these links to search our extensive Knowledge Base or visit the Vksta Community Forum. That’s this web page, which has taken me three hours to put together. But they expect that of a customer.

Solvusoft: Microsoft Gold Certified Company

Explore our latest range of video cameras. Use of parts, media, software or supplies other than those sold by Canon USAincluding non-Canon ink cartridges or refilled cnaon cartridges, that cause damage to the Product or cause abnormally frequent service calls or service problems.

Using a FireWire cable, it never recognised the scanner at all. The way you formulate it, however, suggests that this is my problem. I have asked three different people at Canon, yourself the last, and nobody has been able to show how you fulfil this claim. Best regards, Bogdan Talpa.