However, it cannot be turned on anymore. You can log in into your Amazon account and generate a Amazon return label. Can you send me the driver? I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems. I’m a long time Mac user adding a laptop to my digital life.

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Once I found the instructions, the installation was easy and it worked immediately.

Mice : Genius x Wireless Mouse

Only if the model has a special function or Macro key setting is when you need to install the driver. The mouse sensor data read performance will be impacted. The gejius is 2. Try to change the battery first.

I bought a Genius product seven days ago. One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable. For newbies like me, it would help to have just a bit more install detail. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. What can I do? Feedback We appreciate your feedback for your Genius product user experience Support geniusnet.


Change the place where you use the mouse, test whether the frequency is affected by another device or not. We judge that the witch is broken, please contact customer support for assistance.

Unfortunately, we do not offer global warranty on our products. The supported OS is always shown on the package.

Genius Traveler 6000X Wireless Optical Mouse

Check if your laptop recognizes the mouse or not in the Device Manager. Enter new zip code to refresh estimated delivery time.

If yes, move the AP router farther away from receiver, and also move the mouse closer genkus receiver. Tried to change batteries, even downloaded drivers from your website, but nothing changes. Tried to put in a new battery, change the USB port on my laptop, venius the issue is still the same. Can you send me the driver? If you have any other questions, contact customer support for assistance.

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The power switch extends battery life. The mouse is not detected. We have some problems with your product.


Genius Traveler X – mouse – GHz Overview – CNET

Please try to change a new battery first if needed. But if it is not a wireless mouse, the mouse is broken. Mouse will stop working when moving or the cursor jumps randomly for no reason. If the problem is still the same, contact our customer ggenius for assistance.


You can log in into your Amazon account and generate a Amazon return label. The Pico receiver is perfect thanks to its small size; simply leave it in your notebook whenever you find yourself moving around the office.

Rated 5 out of 5 by artist from We are glad to have this. What is your global warranty on your products? The dongle, KB, and mouse require a code pairing process. It has three buttons, including a scroll wheel.

How do I solve this problem?